Shipping & Delivery Policy
Shipping & Delivery Policy for Cheers Whiskies
At Cheers Whiskies, we are committed to delivering authentic premium whiskies safely and efficiently. Every order is carefully packed using secure packaging materials to help ensure your bottles arrive in excellent condition. Please review the following Shipping & Delivery Policy before placing your order.
Shipping Destinations
Cheers Whiskies ships to customers across the United States and to many international destinations where permitted by law. Shipping availability depends on your delivery location and local alcohol regulations. If we cannot ship to your destination, we will notify you as soon as possible and issue a refund if payment has already been processed.
Processing Times
Orders are typically processed within 1–3 business days after payment has been successfully verified. During peak seasons, holidays, product launches, or limited-release events, processing times may be slightly longer. Orders are processed Monday through Friday, excluding public holidays.
Delivery Times
Estimated delivery times begin after your order has been processed.
United States
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Standard Shipping: 4–10 business days
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Express Shipping (where available): 2–4 business days
International Orders
International delivery times vary depending on the destination and customs processing. Estimated delivery is generally between 7–21 business days, although some destinations may require additional time. Delivery estimates are provided as guidelines and are not guaranteed.
Free Shipping
Cheers Whiskies offers free shipping within the United States on qualifying orders over $600. Orders that do not qualify for free shipping will have shipping costs calculated during checkout based on the destination, package weight, and selected shipping method. International shipping charges are calculated automatically at checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing:
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Your tracking number
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Shipping carrier information
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Estimated delivery date (when available)
Tracking information may take up to 24 hours to become active after shipment.
Age Verification
Alcohol can only be delivered to individuals who meet the legal drinking age in their jurisdiction. An adult signature and valid government-issued photo identification may be required upon delivery. If age verification cannot be completed, the carrier may refuse delivery.
Secure Packaging
Every bottle is packaged using protective shipping materials designed to reduce the risk of damage during transit. Our fulfillment team carefully inspects each order before shipment to ensure it meets our quality standards.
Delivery Delays
Although we work with trusted shipping partners, delays can occasionally occur because of:
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Severe weather
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Customs inspections
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High shipping volumes
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Carrier disruptions
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Public holidays
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Incorrect shipping information
Cheers Whiskies is not responsible for delays beyond our reasonable control, but we will gladly assist in tracking your shipment whenever possible.
International Shipping
International customers are responsible for ensuring that alcoholic beverages may legally be imported into their country.
Customers are also responsible for:
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Import fees
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Other government-imposed charges
These fees are not included in product prices or shipping charges unless explicitly stated during checkout. Orders delayed or held by customs remain subject to local customs procedures.
Incorrect Shipping Information
Please verify your shipping address before placing your order.
Cheers Whiskies is not responsible for delays or failed deliveries resulting from:
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Incorrect addresses
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Missing apartment or suite numbers
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Invalid postal codes
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Incorrect recipient information
Additional shipping charges may apply if an order must be reshipped.
Failed Delivery Attempts
If a delivery cannot be completed because:
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No eligible adult is available to sign
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Age verification cannot be completed
- No Insurance fees paid for the order
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The delivery address is incorrect
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The shipment is refused
the package may be returned to us.
Any reshipping fees are the customer’s responsibility unless the delivery issue resulted from our error.
Lost or Damaged Shipments
If your order arrives damaged or appears lost in transit, please contact our customer support team within 48 hours of delivery or the expected delivery date.
Please include:
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Your order number
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Photographs of any damaged items and packaging (if applicable)
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A description of the issue
We will work with the shipping carrier to investigate and provide an appropriate resolution in accordance with our Refund & Return Policy.
Multiple Shipments
Some orders containing limited-release or specialty bottles may be shipped in separate packages. If this occurs, you will receive tracking information for each shipment.
Order Status
You can monitor the status of your order through your account or by using the tracking link provided in your shipping confirmation email. If you have any questions regarding your shipment, our customer support team is happy to assist.
Contact Us
If you have questions about shipping or delivery, please contact us.
Cheers Whiskies
Email: info@cheerswhiskies.com
Business Address: Abilene, TX 79605, United States
Our team is committed to providing prompt assistance and ensuring your order arrives safely and securely.
Thank you for choosing Cheers Whiskies. We appreciate your business and strive to provide reliable shipping, secure packaging, and excellent service with every order.